About Step Task
Step Task is a health and fitness application that rewards you for staying active. Track your daily steps, complete challenges, and earn energy points that can be redeemed for gift cards and other exciting rewards.
Our mission is to make fitness fun and rewarding. Every step you take brings you closer to your health goals and valuable rewards.
Key Features
- Step Tracking: Automatically track your daily steps using your device's built-in sensors
- Daily Check-in: Earn bonus energy by checking in every day
- Step Chests: Unlock treasure chests as you reach step milestones
- Lucky Gift Boxes: Open surprise gift boxes for bonus rewards
- Energy Points: Collect energy points and redeem them for PayPal gift cards
- Task Challenges: Complete special tasks for extra rewards
Frequently Asked Questions
How do I earn energy points?
You can earn energy points by walking (every 100 steps = 1 chest), checking in daily, opening lucky gift boxes, and completing special tasks.
How do I redeem my rewards?
Once you've collected enough energy points (3,500 for a $5 gift card), go to the Rewards page and select your preferred gift card. Follow the redemption process to receive your reward.
Why aren't my steps being tracked?
Make sure you've granted the app permission to access your device's motion and fitness data. On iOS, go to Settings > Privacy > Motion & Fitness. On Android, go to Settings > Apps > Step Task > Permissions.
How long does it take to receive my gift card?
Gift card redemptions are typically processed within 3-5 business days. You'll receive an email notification once your reward is ready.
Is my data secure?
Yes! We take your privacy seriously. We only collect the data necessary to provide our services, and we never share your personal information with third parties without your consent.
Can I use the app on multiple devices?
Yes, you can log in to your account on multiple devices. Your progress and energy points will sync across all devices.
Troubleshooting
App Crashes or Freezes
Try these steps:
- Force close the app and restart it
- Make sure you're running the latest version of the app
- Restart your device
- If the problem persists, uninstall and reinstall the app
Steps Not Syncing
To fix syncing issues:
- Check your internet connection
- Verify that motion permissions are enabled
- Pull down on the home screen to manually refresh
- Log out and log back in to your account
Login Issues
If you're having trouble logging in:
- Make sure you're using the correct login method (Apple Sign In)
- Check your internet connection
- Clear the app cache and try again
- Contact support if you've forgotten your credentials
Contact Us
Need more help? Our support team is here to assist you. Please reach out through any of the following channels:
Response Time: We typically respond to all inquiries within 24-48 hours.
Legal Information
For information about how we handle your data and our terms of service, please review our legal documents: